Skip to main content
Established 2016

Passionate about contributing to the health and wellbeing of communities by providing the tools and strategies to foster resilience.

Meet the team

New Start’s team of expert counsellors are highly skilled practitioners who support children, young people and adults through the many issues and concerns that arise throughout life.

New Start supports clients with a genuinely caring and personalised approach. We provide a confidential service. 

Vision

New Start was created through my determination to ensure children, young people and adults receive the support they truly need and deserve.

My vision always will be to provide the service that I would want for myself and my own children, should we need it.

New Start provides a bespoke service to fit around each individual, family and school. We actively listen to the children, young people and adults who are referred to New Start and understand their needs and their genuine concerns.

Understanding

No waiting

We make sure that we do not have a waiting list, we understand that when you ask for help, you cannot wait. It is my personal commitment that New Start will provide a service that goes above and beyond for everyone we support. New Start sees the world through the eyes of the child, young person and adult and cares deeply about the quality of the service we offer and ensure that this is exceptional.

Our work

Working with schools

We work closely with schools and empathise with the incredibly difficult task of managing education, behaviour and wellbeing, whilst constantly meeting targets. We care passionately about the young people we support and the amazing schools we are proud to work alongside.

Find out more
Inner strength

The little girl who embodies our brand represents the inner strength, bravery, courage, daring and lion-heartedness that lives within everyone. New Start exists to help every child, young person and adult realise their superpower

What people say about us

Carlton GreenDeputy Head Teacher

Please don't change anything. New Start are fantastic from the initial enquiry to completion of counselling. Emails, phone calls etc are answered in a timely manner, staff are friendly, polite and professional and the service provided is amazing.

Moor Park Primary SchoolDeputy Head Teacher

The counsellor is very proactive. She has made really good relationships with the pupils and they look forward to her sessions.

Chaucer Community Primary SchoolSpecial Needs Co-Ordinator

{Our New Start Counsellor} is an excellent practitioner. She is well organised, polite and punctual. If there are any changes to her availability, she will always let us know and ensures she is with us for the {contracted} time. Without fail she develops excellent relationships with our young people, no matter their age or situation. She also goes out of her way to look at the whole picture, provide feedback and raise safeguarding concerns. She also makes time for parents too. We appreciate all that she does.

Poulton le SandsMember of Staff Receiving Staff Support

A fabulous session which has benefited me both professionally and personally. I found it very easy to connect, be open and the responses were thought provoking and reassuring. Thank you so much!

ArmfieldLead Pastoral Manager

There are only so many ways of saying that we have found that Chloe is outstanding in all that she does. She is outstanding in her approach to both staff and students. Her feedback is excellent, she is a very good team player and the students are happy in her sessions Thank you Chloe for you commitment to our staff and students.

Private ClientParent of Young Person

We have been very happy with the service. You have been extremely flexible in accommodating us and listening and adjusting the service when it wasn’t working quite as well at one point.

Private Client Parent of Young Person

The service you have set up is such a lifeline. Too often, accessing support is such a paperwork drowning and waiting list nightmare but you are fabulous!

Scorton PrimaryHeadteacher

The positive difference that Edwana (our New Start Counsellor) has made to our school is immeasurable. She has supported our children and staff through family break ups, self doubt, bereavement, anxiety and friendship difficulties. I would recommend New Start without reservation.

MarshsideMember of Staff Receiving Staff Support

I really appreciated the time with {the counsellor}. She is so easy to talk to, calming and professional. I always think that other people need her time more than me, but this session with her helped me to realise I need to look after myself too and she gave me positive, practical suggestions for how I can do this. I left feeling lighter and positive. Thank you so much.

Still have questions?

Talk to us today to discuss how we can help.

Contact us